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360 St Kilda Road,

Melbourne Australia

353 (0)21 7004001, 087 333 0547

(Sat - Thursday)

Monday - Friday

(10am - 05pm)

1. INTRODUCTION

Here at berl.ie, we respect nothing more than your right to privacy and security while using our website or services. We understand that people need to trust in the website that they are interacting with, so we have made it our mission to ensure that our customers, visitors to our website and or subscribers to our services can have total confidence while engaging with berl.ie. We promise today, and forever, to treat the protection of your data, privacy and online security very seriously and we put this at the heart of everything we do. This privacy policy provides transparent information about the ways in which berl.ie collects, uses, stores, shares or keeps personal information provided to our company by our customers or users who interact with our services. berl.ie comply with our obligations under the Data Protection Act 1988 and Data Protection (Amendment) Act 2003, and the EU2016/679 General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications, EC Directive, Amendment Regulations 2011. By submitting your information and using our website or services, you consent to the collection, storage and processing of your information by us in the manner set out in this privacy policy.

2. DATA COLLECTED

DATA CONTROL

For the purposes of the EU2016/679 General Data Protection Regulation (GDPR), the company that is ultimately responsible for the control of your data while using our services is:

BUILDING ENVIRONMENT RESOURCES

Unit 5B, Link Road Business

Park,Link Road, Ballincollig,

P31 W950

Should you have any questions on how we protect your privacy, please feel free to drop us a line at: :  info@berl.ie

INFORMATION COLLECTED

There are 2 types of information that we collect from you, personal data, and non-personal data.

PERSONAL DATA

Personal Data is collected from you if you voluntarily submit it to berl.ie. The provision of all personal information is voluntary, but some may be necessary in order to fully use our services, for example purchasing information that is required to complete a transaction. The types of personal data we collect are:

  • Name
  • Address
  • Email Address
  • Telephone number
  • Vehicle Information
  • IP address
  • Marketplace Buyer ID
  • This is information that you provide to us when you:
  • Leave a product review on our site
  • Browse our website
  • Opt-in to our marketing communications (e.g. newsletter, discount club)
  • Communicate with us via our customer service channels
  • Engage with us on social media, e.g. ‘likes’, ‘tweets’, ‘shares’, ‘retweets’, ‘reposts’
NON PERSONAL DATA

Non Personal Data is collected from you when you engage with our site. This is information about your visits and how you navigate through our website. Including, (but not limited to), your page views, the length of your visit, browser type, operating system, IP address and location. Although classified as personal data, we will not use your IP address to identify you personally. This information is used to help berl.ie improve our website and to help ensure it is optimized best for your browser.

INFORMATION WE DO NOT COLLECT

Unnecessary data: berl.ie will never, ever ask you for information that is not necessary. Our aim is to ensure you have the best experience possible on our site, without any compromise on your privacy or security.

Sensitive personal data:berl.ie do not collect or store data of a highly sensitive nature. For example, we will not store your gender, marital status, personal group membership, political views, sexual orientation, religion, age, disability, or race.

Data relating to minors: berl.ie’s website or services are not intended for children and we do not intentionally or knowingly solicit or collect personal information from individuals under the age of 18. berl.ie websites and or services are not permitted to be used by individuals under the age of 18.

CONTACT FORM

Information submitted through the contact form on our site is sent to our company email, hosted by Microsoft Office 365 adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: Microsoft Privacy Policy.

These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.

GOOGLE ANALYTICS

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behaviour on our website please use this link: Google Analytics Opt-out.

CASES FOR USING THE PERSONAL DATA

We use your personal information in the following cases:

  • Verification/identification of the user during website usage;
  • Providing Assistance;
  • Sending updates to our users with important information to inform about news/changes;
  • Checking the accounts’ activity in order to ensure the security
  • Customize the website to make your experience more personal and engaging;
  • Guarantee overall performance and administrative functions run smoothly.

3. HOW YOUR DATA IS USED

PERSONAL DATA

We will process any Personal Data you provide to us for the following purposes:

  • To conduct our business with you and activate your ability to use our services
  • To provide you with the goods you have ordered
  • To conduct financial transactions for goods you purchase from us
  • To prevent fraudulent activity
  • To personalise our site for you
  • To send you business or transactional communications unrelated to marketing
  • To send you the berl.ie marketing communications only where you have subscribed to receive these
  • To contact you, (if required), in connection with your order or to respond to any communications you might send to us via our regular communications channels or via social media
  • To enable you to share content from our site to your social media accounts
NON PERSONAL DATA

We use non personal data gathered from visitors to berl.ie in an aggregate form and for statistical purposes to gain a better understanding of where our visitors come from, how they interact with our site, and to help us better design and organise our website for ease of customer interaction.

MARKETING

Our marketing activities, (sometimes also referred to as ‘newsletter, or ‘discount club’), contain genuine, valid money saving offers and promotions that may be active on berl.ie for a defined period of time. Spam, or content of a poor quality is never distributed to our subscribers. By notifying you of these offers, we always aim to do so in a non-intrusive, high quality manner.

CONSENT

To subscribe to the direct marketing from berl.ie, you must explicitly consent to do by either populating our sign up form on our website, or by updating your subscription preferences in either your berl.ie You will never receive our marketing communications unless you have explicitly provided your consent to berl.ie When you provide your explicit consent to subscribe to our marketing, we will use your details to send you updates on berl.ie’s offers, products and services which we identify as being relevant to you. Our sign-up form will specifically indicate in an unambiguous manner exactly what you elect to subscribe to. This also includes entering into a competition that is hosted by berl.ie. Each time you are asked to provide consent, we will provide you with clear and transparent information on what you are consenting to.

UNSUBSCRIBE

You can unsubscribe or ‘opt out’ from our marketing at any time. To instantly opt out, simply click the ‘Unsubscribe’ link at the bottom of a marketing email that has been sent to you, or update your subscription preferences in your berl.ie Account section. Alternatively, you can email us ndicating ‘Unsubscribe’ in the subject line with your request to unsubscribe and we will action this for you within 1 business day. We respect your right to not receive our marketing even after consent and subscription, and we have made unsubscribing as easy as possible for you. Should you ever have any questions, please do not hesitate to drop us a line at info@berl.ie

4. UPDATING, VERIFYING AND DELETING YOUR DATA

berl.ie encourage all of our account holders to proactively keep their personal data and records up to date and current. If you have a berl.ie account, you can update your details at any time by logging into your berl.ie Account and amending your details. In accordance with our obligations under the Data Protection Act 1988 and Data Protection (Amendment) Act 2003, and the EU2016/679 General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications, EC Directive, Amendment Regulations 2011, we will update or delete your Personal Data accordingly at your request.